Legal intake solutions
Legal intake solutions built around the matter, not the form.
Intook.dev is an adaptive pre-consultation intake platform for law firms. Prospective clients describe what happened in their own words; your firm receives a structured brief, the right owner, and a reply ready for review.
The intake problems law firms actually have
You can't tell what the matter is
A generic web form returns three lines of text. Intook.dev branches across 83 legal matter types and asks only what that specific situation calls for.
Nobody has time to chase basics
Dates, parties, amounts, documents and the client's objective arrive as a structured brief instead of a callback to find out what happened.
Inquiries land on the wrong desk
Matter-type and category rules assign each intake to the right lawyer, with out-of-office cover and a general-review fallback for anything outside your practice scope.
Screening tools overstep
No merits score, no legal conclusion. Intook.dev prepares the conversation; your lawyers decide whether to take the matter.
How adaptive matter types work
Each matter type carries its own question template. Intook.dev selects the minimum sufficient subset so the client answers what matters and nothing more.
- 1
Client explains the matter
A plain-language start — no category picker, no jargon.
- 2
Matter type identified
The narrative is classified into a category and matter type, then confirmed by the client.
- 3
Minimum sufficient questions
Typically five to eight follow-ups, chosen from the full template for that matter type.
- 4
Brief, routing and reply
Your team receives a lawyer-ready brief, the right owner and a drafted response for review.
Questions firms ask
- What is a legal intake solution?
- Software that collects and organises information from prospective clients before the first consultation, so the firm can identify the matter, route it, and start the conversation informed.
- How is this different from a contact form?
- A form asks everyone the same fields. Adaptive intake starts from the client's narrative, identifies the matter type, then asks only the follow-ups that situation calls for.
- Does it give legal advice?
- No. Intook.dev organises information only — no merits score, no legal opinion. Your lawyers make every decision.
See what a better legal intake looks like.
Walk through a live intake the way a prospective client would, and see the brief your lawyers would receive.